Microsoft Knowledge Base Article: 325011 - In this session, we will cover the basics of "blue screen" errors, what they mean, and some common methods to troubleshoot the problems. We will provide some background information about blue screen errors, and we will talk about how to interpret the information, as well as how to recover from these errors.
How to Troubleshoot a Stop 0xC0000218 Error
Microsoft Knowledge Base Article: 314874 - On your Windows-based computer, you may receive one of the following messages about a Stop error:
Troubleshooting a Stop 0x0000000A Error in Windows XP
Microsoft Knowledge Base Article: 314063 - This article discusses how to troubleshoot the following Stop error in Windows XP:
Windows XP Generates a "Stop 0xA0" Error Message During Hibernation
Microsoft Knowledge Base Article: 320899 - When you try to hibernate a Windows XP-based computer, you may receive a "Stop 0xA0" error message on a blue screen.
"Stop 0x000000EA" Error Message When You Run Video-Intensive Programs
Microsoft Knowledge Base Article: 314215 - When you run a video-intensive program, such as a movie or a video game, you may receive one of the following stop error messages and bugcheck information:
"STOP 0x000000ED UNMOUNTABLE_BOOT_VOLUME" Error Message During Windows XP Upgrade
Microsoft Knowledge Base Article: 297185 - When you first restart your computer during the upgrade to Windows XP or when you start Windows XP, you may receive the following error message:
Stop 0x000000ED Error Message When Volume on IDE Drive with Caching Enabled Is Mounted
Microsoft Knowledge Base Article: 315403 - When you use volumes that use the NTFS file system on integrated device electronics (IDE) drives with caching enabled, you may receive the following error message during startup:
Stop 0x000000D1 Error Message When You Turn Your Computer Off
Microsoft Knowledge Base Article: 317326 - When you shut down your computer that has one or more universal serial bus (USB) devices attached to it, you may receive the following error message on a blue screen:
"STOP 0x0000001E" Error Message During Windows Setup
Microsoft Knowledge Base Article: 314451 - When you run Windows XP Setup, you may receive an error message similar to the following:
HOW TO: Troubleshoot "Stop 0x0000007B" Errors in Windows XP
Microsoft Knowledge Base Article: 324103 - This step-by-step article describes how to troubleshoot "Stop 0x0000007B" error messages in Windows XP. A "Stop 0x0000007B" error message may appear on a blue screen when you start your computer. The error message includes the following information
General Causes of STOP 0x0000007F Errors
Microsoft Knowledge Base Article: 314102 - This article discusses the possible causes and the meaning of the following Stop message, which you may receive while you are running Windows XP.
"STOP: C0000221 Unknown Hard Error" or "STOP: C0000221 STATUS_IMAGE_CHECKSUM_MISMATCH" Error Message Occurs
Microsoft Knowledge Base Article: 314474 - You may receive any of the following STOP error messages:
A Stop: 0xc000026C or Stop: 0xc0000221 "Unable to Load Device Driver" Error Occurs When You Start Windows XP
Microsoft Knowledge Base Article: 315241 - When you start Windows XP, you may receive one of the following errors:
Troubleshooting a Stop 0x9F Error in Windows XP
Microsoft Knowledge Base Article: 315249 - You may receive the following error:
You Receive a Stop 0x0000007B Error After You Move the Windows XP System Disk to Another Computer
Microsoft Knowledge Base Article: 314082 - After you move the system (boot) disk to a backup computer, you may receive the following Stop error when you try to start the Windows-based backup computer:(updated 3/14/2002)
You Receive a Stop 0x0000007B Error After You Move the Windows System Disk to Another Computer
Microsoft Knowledge Base Article: 314082 - After you move the system (boot) disk to a backup computer, you may receive the following Stop error when you try to start the Windows-based backup computer: (updated 362002)
A Partial List of Driver Error Codes That the Driver Verifier Tool Uses to Report Problems Microsoft Knowledge Base Article: 315252 - This article describes the Driver Verifier tool, which is designed to test kernel-mode drivers and generate a bug check error code if testing reveals a problem. The article lists some of the error codes that Driver Verifier uses. (updated 1/16/2002)
How Processor Speed Is Reported to a Computer
Microsoft Knowledge Base Article: 312104 - This article describes how the processor speed is reported in Windows XP. (updated 1/11/2002)
How to Determine Which Video Driver Is Loading in Windows XP
Microsoft Knowledge Base Article: 314854 - This article describes procedures that you can follow to troubleshoot difficulties with video drivers when you start your computer in Windows XP. Specifically, the article describes how to find out which video drivers are loading. (updated 1/10/2002)
HOW TO: Manage Devices in Windows XP
Microsoft Knowledge Base Article: 283658 - This article describes how to use Device Manager to manage devices in Microsoft Windows XP. (updated 3/28/2002)
How to Troubleshoot CD-ROM Drive Problems in Windows XP
Microsoft Knowledge Base Article: 314096 - This article describes how to troubleshoot problems with your CD-ROM drive in Windows XP. (updated 182002)
How to Troubleshoot Network Printing Problems in Windows XP
Microsoft Knowledge Base Article: 314073 - This article describes some general troubleshooting steps for network printing issues that you may encounter in Windows XP. The article then describes symptoms and a resolution of some common network printing issues that can occur in Windows XP. ( updated 362002)
HOW TO: Troubleshoot the Video Adapter Driver in Safe Mode
Microsoft Knowledge Base Article: 292460 - This article shows shows you methods of troubleshooting Safe-Mode video problems. In Safe mode, the computer does not start the video adapter driver that is used during normal operations, so you need to use Device Manager to discover, update, roll back, or uninstall the video driver instead of accessing the Display properties. (updated 1/30/2002)
How to Use Driver Verifier to Troubleshoot Device Drivers in Windows 2000 and Windows XP Microsoft Knowledge Base Article: 244617 - Driver Verifier is included in Windows 2000 and Windows XP to promote stability and reliability, and you can use this tool to troubleshoot driver issues. In Windows 2000 or Windows XP, kernel-mode components can cause system corruption or system failures as a result of an improperly written driver, such as an earlier version of a Windows Driver Model (WDM) driver. This article describes how to use Driver Verifier to isolate and troubleshoot a driver in the system. (updated 10/19/2001)
How Windows XP Determines ACPI Compatibility
Microsoft Knowledge Base Article: 314088 - This article describes the process used by Windows to enable and install Advanced Configuration and Power Interface (ACPI) functionality. (updated 1/17/2002)
Resources for Troubleshooting Sound Problems in Windows XP
Microsoft Knowledge Base Article: 307918 - This article is intended to assist you in using the Sound Troubleshooter that is included in Windows XP Help and Support Center. The Sound Troubleshooter includes step-by-step instructions for troubleshooting the following sound problems in Windows XP. (updated 10/24/2001)
Resources for Troubleshooting Modem Problems in Windows XP
Microsoft Knowledge Base Article: 308022 - This article is intended to assist you in using the Modem Troubleshooter that is included in Windows XP Help and Support Center, and to provide a list of online support services that may help you solve your problem. (updated 10/27/2001)
Resources for Troubleshooting Games and Multimedia in Windows XP
Microsoft Knowledge Base Article: 310697 - This article is intended to assist you in using the Games and Multimedia Troubleshooter that is included in Windows XP Help and Support Center, and to provide a list of online support services that may help you solve your problem. (updated 1/15/2002)
Troubleshooting Device Conflicts with Device Manager
Microsoft Knowledge Base Article: 310126 - This article provides steps that you can use to troubleshoot hardware configuration problems by using Device Manager. You can use Device Manager to examine and change software-configurable devices. Note that if your hardware device uses jumper pins or dip switches, you must configure the device manually. (updated 1/22/2002)
Troubleshooting General Printing Problems in Windows XP
Microsoft Knowledge Base Article: 314085 - This article describes how to troubleshoot difficulties that you may encounter when you try to print to a local printer in Windows XP. (updated 382002)
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